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PROFESSIONAL CORPORATE GUARDING SERVICES

In keeping with our goal to offer our clients the most comprehensive professional corporate guarding service in the Western Cape, we have developed and implemented clearly defined processes, standards and operation guidelines.

OUR DIFFERENTIATORS

  • Knowledge through experience
  • Passion and commitment
  • No compromise on quality and detail
  • Personal approach
  • No institutional or outside control
  • Flexibility

RECRUITMENT AND VETTING OF SECURITY GUARDS

We strive to secure the highest calibre of personnel and subscribe to the following measures when employing security guards:

  • Thorough screening and testing
  • Balance and representation in our workforce
  • We seek out those who wish to pursue a career in the security industry and not just a job
  • We develop our people and – where possible – promote from within
  • We celebrate innovation and reward performance
  • We constantly motive our staff, measure workforce satisfaction and incentivise via bonuses.

As a norm, all of our staff are carefully scrutinised before being employed to ensure integrity beyond question. Processes include:

  • Criminal screening
  • ITC check
  • Thorough checking of references and work history
  • Obtaining certified copies of ID documents and drivers licences
  • Requesting their UIF card
  • Checking SIRA (SOB) Scheduled Certification.

SERVICE STANDARDS FOR SECURITY GUARDS

Maintaining professional standards with regard to both client and colleague interactions are encouraged and maintained through:

  • Site visits on a daily basis by management
  • Nightly visits by well trained inspectors
  • Scheduled weekly meetings with clients, or as often as required. Minutes are taken and a copy is e-mailed to the client for their records
  • Daily operational meetings with management
  • Immediate problem solving
  • In-depth involvement by the CEO and management
  • The allocated Operations Manager, Regional Manager and / or Area Manager are on 24hour standby
  • We do not allow ‘Short Postings’ on sites or double shifts
  • All of our staff conduct themselves according to our ‘House Rules’
  • We immediately address and rectify any issues arising and this is done without exception.

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